Customer Support

Regarding the absence of state verification seal, we inform that according to the decision of the Cabinet of Ministers No. 94 as of January 13, 2016, there is no procedure for sealing the meter by a representative of the State Enterprise “Ukrmetrteststandard” or another authorized body. According to the new norms, the manufacturer is responsible for the device, the manufacturer ensures that the devices were designed and produced in accordance with the essential requirements of the technical regulations and the requirements specified in the relevant national standards and technical specifications for certain metering equipment, the declaration of conformity. The compliance of the metering equipment with the technical regulation shall be certified by affixing a correspondence sign, which is also affixed by the manufacturer. The document confirming that the device was tested in presence of the representatives of the State Enterprise “Ukrmetrteststandard” is a certificate on module "F". The date and number of this certificate are indicated in the declaration of conformity. The other control means of confirmity of the metering device to use in Ukraine are not provided.

Maximum cable cross-section on the NIK maters is 25mm².

Install the NIK parametrization program on the PC. In the toolbar go to the manual by clicking the tab page Help - User Guide.

Transition to summer/winter time is made automatically.

This is due to the high sensitivity of the optocouplers. You can adjust the sensitivity of the optocoupler by connecting the meter to the PC using the optometrist.

After repair at the manufacturer's plant, the meters undergo standard (factory) parameterization. In this case, the parameterization, installed by the power supply company, will not remain the same.

Some metering devices are equipped with new shields. It depends on the complexity of the repair. As a rule, employees of the service center draw up an Act on the replacement of the factory number of the device, which indicates the old factory number and the new one. Such changes do not worsen the technical characteristics of the device.

The separative power of the metering mechanism (half division value of the last register is 0.01 / 2) is 0.005 kW * h, that is equal to 200 steps. On the basis thereof, as well as having the constant value of the LED - 6400 imp / kW * h, one can see that one step of the metering mechanism has 32 pulses of the LED.